It was pretty easy to do and I was impressed in the modular nature of the system. So frustrating. So, 3 hours for 4 bars = 45 mins of charging time per bar. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. We'll go through each electric scooter and the error codes that occur. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. These codes will pop up over your console's display when there are issues within your electric scooter. Of course, with any new or growing technology there are often hiccups along the way. I've had it for a full month now but never knew how to. 0000006755 00000 n document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? `f25Jz>`lf(< @%-vCN With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. 0000001444 00000 n In either case, bring it back to wherever you bought it for further assistance and warranty coverage. The motor does make some noise when first accelerating but goes away. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. GOTRAX - F5 Electric Bike. A revolution is on the way - and Electric Scooters are leading it! 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. It's a 36V 6 Ah battery that offers higher performance. If the unit has the handbrake, now is the time to reinstall the brake line to the hand brake. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. There is no doubt that hoverboards are a popular and fun way to get around. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. 0000008779 00000 n If the wheel spins only when the battery charger is plugged into the scooter then the . GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website 0000005863 00000 n Power completely shuts off while riding. Turn the key or power switch on and engage the throttle all of the way. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. Now i have error code 30! It is possible to check the voltage of your battery using a voltmeter. Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. To determine whether either of these is true, unplug all of your devices from power and try charging them again. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Happy to help! Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. How To Fix Gotrax Scooter Not Charging - How To Finders Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. The GOTRAX Electric Scooter Troubleshooting Guide Troubleshoot common issues with your gotrax hoverboard with our handy guide. *You may need to perform a recalibration up to three times to fix your issue. Gotrax scooter doesn't work - YouTube This issue is new and is being looked at now.. I didn't realize my tires were about half the recommended psi. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). Fix Water Leaking From Air Conditioner. Easy fix but annoying. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. This problem could be caused by many different things. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). 0000006275 00000 n 0000007190 00000 n Take care of your ride so it can take care of you. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. Then plug your charger cable into both ends and leave it overnight. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Has refused refunds. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! %PDF-1.4 % TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Make sure the petals are level with each other and on a flat surface. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. But, as soon as it worked for quite some time, it started showing various problems. This is the best method to factory reset GOTRAX GXL V2. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. 0000002170 00000 n On that same hill last week I got about 16 top speed. When the scooter is powered on, press the power button 3 times to switch the speed unit display. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Hold down the power button for 10 seconds. A leading manufacturer of Electric Scooters, hoverboards and e-bikes. . If still showing error code, contact Customer Support for assistance. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. 20 MPH Max speed and durable 10 . For further repair and troubleshooting help please visit our repair help area. Find your product below and click the link to be directed to the specific information for troubleshooting. Thank you GoTRAX for fixing my 7 year olds birthday gift! So far I've got about 60 miles on it. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. In this video we take a look inside a GoTrax G2 Scooter. Even if you've just ridden it, the battery may not be sufficiently charged. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. I kicked off the odometer began registering speed. PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts 0000017087 00000 n In addition, I now have the old lithium ion battery I need to figure out how to dispose. Include an image for extra impact. Entice customers to sign up for your mailing list with discounts or exclusive offers. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. Reply, Took mine to the local bike shop. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. You will see the LED lights start to flash. Set the battery to the side for disposal. If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. All electric scooter have a fuse or a circuit breaker. I err on the conservative side, and would rather "under charge". The difference is, these are much more fun! The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Brand new battery not holding charge. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. I've had mine for almost two weeks now, and have not experienced these issues. Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 0 - Normal StatusE02 - BrakeE03 - Power Assist sensor failureE06 - Cell Under VoltageE07 - Motor FailureE08 - Handlebar FailureE09 - Controller FailureE10 - Communication reception failureE11 - Communication sending failureE12 - BMS Communication failureE13 - Headlight failure. Gotrax G3 Plus Electric Scooter, 10" Pneumatic Tires, Max 18 Mile Range and 18Mph Power by 300W Motor, Foldable Escooter for Adult Unisex. Looking For The Best Lock For An Electric Scooter? If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. They cannot show error codes. Max speed: 7.5 MPH. Of course, you could also have an issue with your battery.
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