When listing tickets, you decide how long your listing will be available for others to buy. On the Review page, click the List Tickets button to finish. Click the Transfer button next to the event in your AXS account. Theyll also need to get the AXS app. and need to send them to a friend, transfer the tickets through your AXS account. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Anyone have success getting something similar resolved day of show? Sign into your AXS Account and click Listings. Help us improve this article with your feedback. We bought the tickets through AXS and we have no clue how to sell or transfer them. Getting tickets in your AXS account : StubHub They should be able to tell you if the tickets are active. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. After that, the tickets will be theirs to use with the AXS app. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. Was wondering if you had any update on how yours is going? You may also review your transfers and purchase history at AXS.com. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Flew in for this show. AXS Mobile ID - FAQ - Fox Theater Step 1: Download and Login into MLB Ballpark App. I followed the directions of creating a AXS account via the email address that they sent me the email. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Show the ticket in the App at the entrance and get them scanned to enter. Theyll just have to create an AXS account to claim their tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Overall, disappointing, but fair. Use of this website signifies your agreement to our. Ask the Community Contact Support This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Your tickets will no longer be listed for others to buy. Have screenshots and stuff with timestamps to also prove this is a thing. Try to contact them on their Twitter account. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. Have been on hold 3+ hrs. Press question mark to learn the rest of the keyboard shortcuts. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Privacy Policy | Before following any of the steps below, make sure you download the Official Houston Rockets App! Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Now we just want to get rid of them ugh. How do I transfer AXS Mobile ID? Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Press J to jump to the feed. AXS App FAQ | Crypto.com Arena The game is in 36 hours. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. You've been successfully subscribed - thanks! Can I have multiple tickets on one phone? Why did the venue decide to use AXS Mobile ID? Enter the recipients first name, last name and email address, or select from a list of. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. it never happened. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Nope. Upcoming. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. StubHub told me to call AXS and let them know this was due to the show being postponed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sign in or create an AXS account. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. How will I know if my transfer was successful? and our AXS FAQs All Rights Reserved. Can seats be transferred to someone who doesnt have an AXS account? AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Apparently it is actually AXS? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you already have an AXS account, the tickets will be transferred to your account automatically. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Use the same email you use on StubHub. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." My tickets are in The O2 Venue App, what does this mean? However, we recommend that you transfer tickets to each person attending the event. Create an account to follow your favorite communities and start taking part in conversations. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Did you find it helpful? If you do not currently have an AXS account you will be instructed to create one during your purchase. Can anyone help? Trying to sell/transfer HS tickets on AXS Usually there is a waiting period of a few weeks. You will enter your community username and new password and done! When its time for the event, they can open the app to show their tickets on their phone. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Show the ticket in the App at the entrance and get them scanned to enter. No. Why can't I see my tickets in the App? - AXS Help Centre AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Cookie Notice AXS Mobile ID allows you to manage . I have a problem with AXS Tickets Are you having issues? Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. On the review page, click the Transfer button to send the tickets. AXS Tickets app not working? crashes or has problems? - JustUseApp And you're done! It got postponed and now we all cant go. may not be valid. At this point, you should see your tickets in the MLB Ballpark app. Tap the gameyou are attending tap View All to see more games. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. 2023 Crypto.com Arena. What are my options here? Go into the app, look at the ticket. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Why did the venue decide to use AXS Mobile ID? Show was postponed from June 2020 to July 2021 due to covid. it must be some garage shop with three programmers. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Here we are. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. [deleted] 1 yr. ago. To view your AXS Mobile ID tickets click on your initials in the middle. Tickets Not Showing Up In AXS - StubHub Community Sub-Category: Mobile Tickets Order Help Other Ticket Delivery Ticket Details 05-20-2021 09:51 PM 0 Reply All forum topics This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Transferring AXS tickets to a friend : StubHub Are screenshots of the barcode valid for entry? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. You should see something to transfer. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. After that, the tickets will be theirs to use with the AXS app. Select the seats you would like to send. Tickets Not Showing Up In AXS Hello! Then when it sells and you are paid, you transfer it using the app. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Stubhub assured me my tickets would be available. AXS handles payment and delivery so buyers and sellers never interact with each other. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. AXS Mobile ID allows for convenience, flexibility and security. You'll then be asked to review the transfer. Solved: Cannot see tickets in AXS App - StubHub Community Open the App and sign in to see your tickets. You also have the option of transferring and listing your tickets for sale prior to the event. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Cookie Notice When I sell tickets, do I have to deal with the buyer? AXS handles payment and delivery so buyers and sellers never interact with each other. On the review page, click the Transfer button to send the tickets. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. The gig has not been cancelled we just chose not to go. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Fox Theater Foundation. Never. If you see a Sell button next to your tickets in your account, you can sell them! I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Flew in for this show. The game is in 36 hours. Browse your upcoming events and tap the ticket icon for the game or event you would. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . A Unicorn of a Groupset - New SRAM Force AXS We called AXS from another phone while SH put me back on hold to get in contact with the seller again. On the review page, click the Transfer button to send the tickets. How will I know if my transfer was successful? What are my options here? Browse your upcoming events and tap the ticket icon for the one you would like to sell. Youll be able to transfer money to your bank from your account on AXS.com. OR. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Sorry we couldn't be helpful. Remember, your friends can always transfer tickets back to you. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Official Tickets and Your Source for Live Entertainment | AXS.com If they already have an AXS account set up the tickets will go in their account automatically. If your friend already has an AXS account, the tickets will be transferred instantaneously. This will help to ensure that you are ready for your event in no time! Click the Sell button next to the event in your AXS Account. Bought tickets for a group? Yes No Still Need Help? Terms of Service | Theyll also need to get the AXS app. Tap Tickets Tab (pull down on the screen to refresh if necessary). Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. No. Site Map | Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. The tickets will be delivered to the buyer automatically. No, tickets must be scanned through the Rockets App or the AXS App. Its up to the promoter, artist, or team if you can sell tickets or not. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. It depends. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. For more information, please see our Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Official Tickets and Your Source for Live Entertainment | AXS.com Your Privacy Choices | Open the App and sign in to see your tickets. AXS Mobile ID tickets are digital and cannot be printed for venue entry. There has to be some way, right. The Rockets App is free to download and available in the App Store or the Google Play Store. Yep! Use the same email you use on StubHub. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. If you see a Sell button next to your tickets in your account, you can sell them! I purchased tickets for a concert back in February. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Transfer Tickets - AXS Help Center Can seats be transferred to someone who doesnt have an AXS account? When listing tickets, you decide how long your listing will be available for others to buy. After completing the account information, you may buy, sell or manage any seats in your account. If you do not currently have an AXS account you will be instructed to create one during your purchase. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. You will enter your community username and new password and done! I had read on other threads that sometimes the tickets don't transfer until the day of the event. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you.
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