See. In the unlikely event that your pass does not arrive, you should call 01452 426265. Have you moved? If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Older person's bus pass renewal. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If you cannot apply online for any reason please contact us. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. You can apply for a disabled persons bus pass if you are a Medway resident. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. For those people needing to apply for their renewal this too can now be done byApplying online. How does violence against the family pet affect the family? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. The way of applying may be different to the way you applied in Gloucestershire. The list of these services is on the GCC web site, under Transport. The cookie is used to store the user consent for the cookies in the category "Performance". Applicants can enter in their postcode online and will be given the contact details of their local council. You may be eligible for financial support. If you have not received either a letter or full pack call us straight away on 01452 426265. Continuing eligibility for a pass issued due to a . The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. When can I use my concessionary bus pass in Gloucestershire? Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY We apologise for any inconvenience that this situation may have caused you. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Can I use my bus pass on National Express Services? We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. You will need to apply to your new local authority for a new pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. No it is not possible to issue an age-related bus pass "with companion" entitlement. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. 1 Contents. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Collecting an application form from your local library. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Auto-renewal for an older person's bus pass. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. You should have received all the information you need by now. Lee What happened to the baby in Joy Luck Club? Passes that were automatically renewed should be received by 1st March 2023. Please check with the county council in the area you plan to visit. Older Person's bus passes will be renewed soon. Daily fare: $2.00. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. We will need to see evidence of your new address. Applicants whose pass was issued due to a disability will continue to be automatically renewed. You will need to apply to this authority for a new pass. These are mostly people who have held a bus pass since at least 2008 and will now be . Will receive a renewal form, as evidence is required to obtain a new pass. It tells you about: Bus passes are issued for up to five years. How do I renew my bus pass in Northumberland? You will need to pay 10 to replace this pass. These pages are for East Sussex bus pass holders. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. Dont include personal or financial information like your National Insurance number or credit card details. This cookie is set by GDPR Cookie Consent plugin. Changes to personal details If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. March 2023 renewals. For further information see www.gloucestershire.gov.uk/fairprocessing. I am an age-related bus pass holder and my current bus pass is due to expire soon. Further information. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. It does not store any personal data. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. How long does it take to renew an older persons pass? At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. What time can I use my bus pass outside of Gloucestershire? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Changes To Renewal Of Concessionary Bus Passes. Analytical cookies are used to understand how visitors interact with the website. all that. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For further information contact: The National Rail enquiries telephone number is 08457 484950. new pass.. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. What should I do? You will receive your pass by post within 5 working days. No. Renewing, updating or cancelling a bus pass. Two weeks before your current bus pass expires you should receive a new bus pass in the post. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. 5 Other ways to apply. five years 5 How long does it take to renew an older persons pass? This can be your email address or set to something memorable for you. Your browser does not allow scripting so some of the features of this page may not work. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. We will post your renewed bus pass 18days before the old one expires. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. We only need this if you want us to contact you and we won't keep it once we've replied. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. thurrock.gov.uk uses cookies to make the site simpler. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). Where you caught it and at what time, along with your destination. There is no need to contact us until we get in touch with you. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. My new bus pass has been refused by the driver. GCC understand there was a discount being offered for some local train travel. igo card for 11 to 16 year olds. You can apply for your renewal bus pass online. Please let us know if you no longer require a bus pass. If you email us please confirm your date of birth and current address in the email so we can fully check our records. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. If you have moved address since receiving your bus pass, please notify us of your new address . I have moved into Gloucestershire. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. If you do not receive your new pass please contact our information line on 0345 600 0659. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. A letter and a renewal application form will be sent to you automatically you can also use the application form below. This should include: -. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You also have the option to opt-out of these cookies. Age-related passes will be valid for five years. What should I do? State pension claimants who apply directly through their local council should be aware. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Click or tap the rating which best represents your experience. How long will my new bus pass be valid for? No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. All rights reserved. My age-related pass has now expired but I have not received a new one. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Open all. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. You'll need your current pass in order to renew. N94. So, to find out if you're eligible and where to apply, get in touch with your local council. This might be a letter confirming your eligibility and asking if you wish to renew. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. These cookies track visitors across websites and collect information to provide customized ads. There is no need to contact us until we get in touch with . Using your card. Please still, Older Persons bus passes will normally be automatically renewed. In the unlikely event that your pass does not arrive, you should call. Freedom Pass expiring: How and when to renew London travel permits. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. for staff to amend your details and arrange for a renewal pass. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Disabled person's bus pass . Age-related pass or vouchers. This website uses cookies to improve your experience while you navigate through the website. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. As a general rule, it is usually cheaper to call during the evenings and weekends. Disabled person's bus pass There's no central provider of the disabled person's bus pass. How did the American colonies actually win the war and gain their Independence from Britain? Your older person's bus pass is valid for four years. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. This cookie is set by GDPR Cookie Consent plugin. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have any questions, please contact Essex County Council by calling0345 743 0430. You can get an older person's bus pass when you reach State Pension age. Lancashire: In London, you can use your card on buses but not on the Underground Train services. Renewing your Bus Pass. If you dont provide us with evidence, your new pass will be delayed. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. Necessary cookies are absolutely essential for the website to function properly. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). The cookies is used to store the user consent for the cookies in the category "Necessary". current pass expires so pass holders dont need to do anything, just wait for a If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Please provide them with as much detail as possible about the journey you wished to make. Your new pass will be not sent until a week before your old. If you have any questions, you can call us to discuss your application on 0345 200 0388. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. The county council will not reimburse you for any charges levied by medical specialists or advocates. Before your pass expires, we may send you a letter inviting you to renew it manually. 2 Are senior bus passes renewed automatically? These cookies ensure basic functionalities and security features of the website, anonymously. Blackpool: Find out more about an igo card. If you send us different evidence, your pass may be delayed or refused. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. For Seniors, pricing is as follows: One-way fare: $1.00. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Your pass will be automatically renewed if you have used it within the last 13 months. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass.