By creating an account you agree to the Hunker, How to Put a Garden Hose Spigot on a 5-Gallon Pail, How to Troubleshoot a Frigidaire Water Dispenser That Is Not Working, How to Troubleshoot Instant Hot Water Dispensers. It is advisable to use some modern certified filter systems like NSF 53 certified water filters that meet all the standards. Lets not forget that bottom-loading dispensers also add some beauty to the layout of the room. Does Primo Pre-Filled Exchange Water have an expiration date? Also, make sure you pour the water remaining in the dispensers tank into a bucket. You can also reset your dispenser by removing a couple of liters of water from it and giving it 24 hours to settle down. Im not able to dispense water from my bottom loading water dispenser. Then, bring a fresh water-bottle and connect to the dispenser. If your dispenser is leaking, it is probably due to a leaking water bottle. All you have to do is slide the water bottle in the space provided. You will need the following things to carry out the cleaning process. Original, high quality Primo Water Cooler Parts and other parts in stock with fast shipping and award winning customer service. 601225-B, Pro Series Bottom Loading Water Dispenser Using a flathead screwdriver, turn the screw clockwise. Fast-flowing ice cold and piping hot water. It would be best if you cleaned the Primo dispenses every three to four months. The self-sanitization cycle runs for a total of 90 minutes. If everything is fine now, you will hear water gurgling down the reservoir. Primo smart touch control provides not only a beautiful flush design but also state-of-the-art functionality. Smart touch controls also feature a child lockout function that prevents any accidental dispensing. $9.93. Thats where Primo comes in. The tank may also be too full, so you can drain some water for you to get cold water. Yes, the dispenser can be transported on it's side if needed. All rights reserved. What filtration processes are used by Primo Self-Service Refill Stations? Countertop dispensers provide access to clean, fresh water in small spaces. This will give the cleaning agent some time to remove all of the minerals. bottles, which reduce waste from single-serve bottles and filters and its Energy Star rating keeps electricity usage to a minimum. Your email address will not be published. It would need to be set upright for 24 hours before using the cooling function in order to allow the compressor lubricant to settle. If this does not correct the issue, please call our Customer Service Center. Primo Water - Bottom-Loading Bottled Water Dispenser - Black. Wash the taps with clean water after doing it. Adjusting the temperature of the cold water from a Primo dispenser is easy, and doesn't require any tools. Pets need great-quality water just like people do. The Primo Dispenser usually has a light to show the hot water and cold water. A mineral accumulation causes slow water flow, molds, and bad tastes in water. 601240, Deluxe Bottom-Loading Water Dispenser But we can't do it alone. Check to see if the thermostat on the front of the unit is set correctly . (1 answer), Q:QuestionHow long is the cord? Primo Bottom-Loading Water Dispenser $286 at Amazon $225 at Home Depot $225 at Walmart Pros Sleek design Easy setup Night light Cons Slightly noisy If you're looking for a water cooler. You can use the same method we have described to solve the leaking problem to get rid of a slow flow rate. That means all kinds of livesbusy, relaxed or somewhere in between. If you are no longer interested in using Primo Water Exchange, we offer an empty bottle credit program. Now flush both the taps completely and waste the water. They are durable, economical and best suited for all your needs for home and office use. Primo Water Dispenser Troubleshooting Guide: Solutions To 7 Popular Problems. Visit www.primowater.com/empty-bottle-credit for additional information. Prices and offers are subject to change. Any 3-5 gallon, we have used three different brands/styles so far with no problem. However, over time some problems can disturb them. Free shipping. Effortless bottom loading design eliminates lifting and flipping bottles. Visit our focus areas to learn more about our initiatives. The mineral build-up is a common phenomenon, and you dont need to worry about it. Allow the water cooler to chill the water without freezing. Yes. Also, make sure you pour the water remaining in the dispensers tank into a bucket. Is Your Drinking Water Safe The Best Way To Remove Lead From Water, A Buying Guide To The Best Refrigerator Water Filters, Air Purifier Vs. Humidifier: Time To Breathe Better, Best Humidifiers for Allergies and Asthma, Wild Tornado Sink and Drain Cleaner Review, Best Commercial Electric Tankless Water Heaters, Best Handheld Shower Head For Low Water Pressure, However, no matter how useful an appliance may be, you may encounter some problems from time to time. The unit has no settings to increase or decrease the flow. Primo water dispensers are a great way to get clean, clear drinking water without the waste of bottled water. Pull it away from the wall, and remove the water bottle. choosing a selection results in a full page refresh. According to the US FDA, bottled water has no expiration date. If this does not work, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST. Pro-tip: Need to store your dispenser in a cold environment? Then, plug the machine back on and turn on only the green switch. If you are experiencing any of these issues, theres no need to worry, for there are easy ways to fix them. Stainless steel hot and cold tans. 601090 SO-C, hTrio Bottom Loading Water Dispenser So if you detect any breakages, you can consider replacing those parts. The pressure is supposed to flow through the dispenser into the container, forcing the water in the bottle into the dispensers tank. Does the Primo Self-Service Refill Water purification process destroy bacteria and viruses? By creating an account you agree to the Hunker, How to Set the Temperature on a Primo Water Dispenser, How to Remove Lime Buildup From a Water Cooler. Is Primo Water safe for my pets and aquarium? When you make the initial purchase of a 3 or 5-gallon pre-filled bottle from Primo, you are purchasing the bottle also. 601132, Countertop Ceramic Water Dispenser (2 answers), Answered 4 years ago by MikfofVerified Purchase, Q:QuestionHow do I change the temperature of water on the bottom loading water cooler to a much cooler temp. Call or text 1-877-477-7278; About Us; Repair Forum; Shop for Parts . Lastly, make sure that the door to the water bottle compartment is tightly shut. Find My Store. 601243-C, Top Loading Water Dispenser Perfect for use with great-tasting Primo Water. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - Black, hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White, Deluxe Top Loading Water Dispenser with Pet Station. It doesnt spill any water, which may cause injuries when you accidentally slip. I am renting a dispenser from my water company and it makes an obnoxious hum when the condenser is cooling the water. At the rear of the dispenser, look for brass, or golden-colored flathead screw. (1 answer). After filling the reservoir with the washing agent, drain the water, and flush it again with hot water without the vinegar of bleach. Its also important to read the Primo water dispenser manual before the installation process, and even during the Primo water dispenser troubleshooting process. Give your family a water cooler ahead of the curve with the Primo Smart Touch Water Dispenser. $10.45 5% off. This dispenser uses 3 to 5 Gallon bottles, which reduce waste from single-serve bottles. Yes. The only way to fix this is to make sure the hoses are connected correctly. It is just room temp right now. Where can I purchase Primo Pre-Filled Exchange Water? Turn all switches to the off position. Apply the cleaning bottle to the dispenser. Avoid placing it in a closet. This is a sign that the unit did not dispenser enough water within the programmed amount of time. Due to the size of the Primo probe and the bottle necks, our bottom loading dispensers are notcompatiblewith any glass bottles. Mix 1 tablespoon of baking soda per gallon of water, place cap on the bottle and shake. Place the dispenser at least four inches from the wall to facilitate airflow around it. After filling the reservoir with the washing agent, drain the water, and flush it again with hot water without the vinegar of bleach. This dispenser uses 3-5 Gal. 601118, Smart Touch Deluxe Bottom Loading Water Dispenser Then unplug it from the power supply outlet. A quarter turn will do. Video of the Day Step 2 Locate the flat, brass-colored screw on the back of the water dispenser. Back to home . This shows how a regular primo dispenser cleaning routine is essential in ensuring you dont encounter most of these issues. If you are unable to deal with the problems mentioned above yourself, you can always give a call to Primo Team at 844.23PRIMO or contact at https://primowater.com/Support/ for further information. Continue adjusting the knob, as necessary, until the desired temperature is reached. Below is a complete primo dispenser troubleshooting guide. Do not try to change or check wiring by yourself if you are not aware of its working. hTRIO Bottom Loading Water Dispenser with Single Serve Coffee K-cup Machine Built-In - White. I have been using this product for the past 6 years and I have about 8 water bottles all different brand and I never have any problem so far. Deluxe Bottom-Loading Water Dispenser with Self-Sanitization, First Steps Bottom Loading Water Dispenser, Deluxe Bottom Loading Water Dispenser with Self-Sanitization, Pro Series Bottom Loading Water Dispenser, Pro Series Bottom Loading Water Dispenser with Self-Sanitization, Smart Touch Deluxe Bottom Loading Water Dispenser, Deluxe Top Loading Water Dispenser with Pet Station, Bottom Loading Water Dispenser with Coffee Brewer, Bottom Loading Water Dispenser with Self-Cleaning, Professional Series Bottom Loading Dispenser for Plumbable Brewing System, Professional Heavier Use Bottled Water Dispenser. Click here to learn more. Primo water coolers give you clear, cold drinking water. New and improved 2.0 compressor cooling system. Where can I purchase Primo Self-Service Refill Water? How is Primo Pre-Filled Exchange Water purified? Whether youre a traveler, a homebody, a parent or a pet, Primo has a dispenser thats just for you. (4 answers), Answered 4 years ago by AnonymousVerified Purchase, Q:QuestionCan the water dispenser delayed on its side for travel(4 answers), Answered 4 years ago by PrimoWaterCustomerService, Q:QuestionIs there any way of increasing the flow of water to dispense . 601126, Spill Proof Water Dispenser If this happens, unplug your dispenser, remove the bottle and check all the connections, make sure that the suction pipe is installed correctly and there is no air entering in the system. , molds, and bad tastes in water. Support and Troubleshooting FAQs | Primo Water and Water Dispensers Support Customer Service Monday-Friday 10:00am-6:00pm ET U.S. - 844.23PRIMO Canada - 877.830.0653 Contact Us Register Your Product Register your dispenser with Primo to activate your warranty and make sure we can contact you with any product-specific updates. What bottle sizes can I use with the Countertop Dispenser? Fill the reservoir with this solution and let it rest for 10-15 minutes so it can act on the mineral build-up and remove it. 4.3 4.3 out of 5 stars (327) $220.99 $ 220. While you are cleaning, do not remove the top cover of the dispenser as it is attached with a precision sealed gasket and it can result in leakage. Consult an aquarium expert for advice on specific needs for fish and amphibians. Perfect for use with great-tasting Primo Water. Do I get a deposit back for my bottle when I stop using the Primo Water Pre-Filled Exchange program? How should I store my bottom loading water dispenser when going on vacation? This water cooler also has a bottom loading feature that makes loading bottles easy, a removable dishwasher-safe drip tray and LED indicators for a premium look. Use the controls to adjust the water cooler temperature. Is it safe to store water in plastic bottles? Unplug the power cord from the wall outlet. If you feel that the water taste has gone bad, clean the dispenser and clear off the reservoir in the water tank. Your pets can enjoy our great-tasting water! or vinegar (2 cups) and hot tap water (2 Gallons) into the empty bottle. We offer an exchange program in which you can place your empty 3 or 5-gallon bottle into our recycling center at your local store and you will receive an exchange ticket that allows you to purchase your next pre-filled bottle at a reduced price. can be done using vinegar ort bleach, water, and a brush. Primo dispensers are quiet in working. Remove the cap from a spare empty 5-gallon bottle. Bottom-loading Cold and Hot Water Cooler. Read our detailed primo water dispenser troubleshooting guide. If you have checked the water bottle for any leaks and the dispenser is still leaking water, it can be due to mineral build-up inside taps. Sometimes you may find that the energy-saving button is off. Electronic Smart Touch controls for easy operation. Answered 3 years ago by PrimoWaterCustomerService. 601256-SO. Pull it away from the wall, and remove the water bottle. But if the problem is an accumulation of minerals, you can clean the dispenser. While the machine is turned off and unplugged, dispense about 4 cups of water from the cold dispenser. Connect the water bottle to the dispenser and let the vinegar or bleach fill the tank. Step 3 Go to the cold temperature knob on the back of the water cooler and adjust it to a warmer setting. Make sure you wash the reservoir twice with tap water. Save my name, email, and website in this browser for the next time I comment. Always ensure that you install the dispenser in a level ground. Plug back your Primo and enjoy it. The ultraviolet lights destroy (disinfect) 99.9% of bacteria and viruses. Our system incorporates three types of filtration: Our process also includes ultraviolet sterilization to ensure safe, high-quality water. Primo water dispensers, if cleaned and maintained properly, do not have any issues in their working. Step 2 Leave the water cooler unplugged for 24 hours or until the water has unfrozen. Then, drain water from both taps into a jar. The bottle probe can be cleaned with a damp cloth and dish soap. New. This is to ensure that it creates a suction that facilitates the flow of water. You can create hot beverages, drink cold water, or even use the water for cooking. . They will likely see the debris come out with the water. Coupons for Primo water included (*up to a $14.99 value) - redeemable at thousands of retail locations nationwide, choosing a selection results in a full page refresh. Still cant fix your fault water dispenser? You should clean your dispenser every 3 months. If you are facing a slow flow rate, it is probably due to a mineral build-up inside the taps. allow for easy loading of new water bottles through a convenient floor-level compartment. Pour the bleach (2 tbsp.) We will accept any 3 or 5-gallon bottle as an exchange. We want to inspire healthier lives through our better, safer water. Leave the dispenser unplugged and dry until you are ready to begin use. No need to replace the tube. My bottom loading water dispenser is not producing hot water. When the dispenser needs to replenish the reservoirs after dispensing, the pump will be heard for a short period of time while it pumps water from the bottle. Primo Top-Loading Water Dispenser - 3 Temp (Hot-Cool-Cold) Water Cooler Water Dispenser for 5 Gallon Bottle w/ Child Safety Lock, Black and Stainless Steel. Since a lot of people touch the water dispensers, they may accumulate germs that may find their way into your body, giving you more reason to clean these machines regularly. 2) If you have a model without a thermostat, check to see if your pipes leading up to it are frozen . Primo. All types of water are different based on their quality standard, and it decides the solution. If there is any mineral build-up on the taps, you can use the old toothbrush to clean it off. Using a 9-step purification process we ensure that you enjoy high-quality, great-tasting water. Model # 601332. Primo Primo Bottom Loading Hot/Cold Water Dispenser. Usually, when there is a loud hum, it is because of the way the hose lays on the bottle. Primo Water Dispenser Troubleshooting Guide. Its clean, simple look complements the decor of nearly any room in your home or workplace and its child safety latch ensures peace of mind. Move the Primo water dispenser away from the wall, being careful not to tip or spill the water bottle. Primo Self-Service Refill Water is available nationwide at thousands of convenient locations. Time Required: 30 minutes Need: (2) tablespoon regular bleach or (2) cups of distilled white vinegar, (1) Empty 5-gallon bottle, (1) 2-gallon bucket and a Phillips head screwdriver. To ensure the highest quality water, bottles should be rinsed with baking soda before each use and sterilized with household bleach every six months. 601090, Deluxe Bottom Loading Water Dispenser with Self-Sanitization If its your first time to install this appliance, below are some vital facts mentioned in the. Turn the switches back to off and unplug the power cord from the wall outlet. A: The dispenser is designed to be used in temperature controlled environments. Make sure you check hot and cold water dispensing one by one and not at the same time. I need help and if i do not get answers i will be returning it. Top 15 Best Kitchen Equipment List and Their Uses, Primo Water Dispenser Troubleshooting Guide: Solutions to 7 Popular Problems, Top 10 Furniture Manufacturers in USA Brands List, Top 10 High end Furniture Brands and Manufactures in USA, The Best Lesco Grass Seed Reviews and Importance [Video Guide], Unwind in Style: Luxury in Canada for Your Dream Getaway, How To Honour Your Religion In The Dining Room, How To Wear A Ring On Each Finger And What It Means, Residential Wastes That You Can and Cannot Put In a Skip. And portable dispensers allow for access to water on the go. If your water cooler keeps freezing there are problems with the system. Give your family a water cooler ahead of the curve with the Primo Smart Touch Water Dispenser. Contact a CFC certified technician to check the freon levels on the water cooler if it continues to freeze up. If you are facing. Connect the water bottle to the dispenser and let the vinegar or bleach fill the tank. . After a few minutes, plug the unit back in, turn the switches back on and give it one hour and recheck the water temperature. Plug-in the dispenser and turn on the buttons, wait for 3-4 hours and then try again. Cleaning the taps also helps in improving the taste of the water. To resolve the issue you would need to dispense water so it begins to pump, and then stop dispensing and open the door.