I STOPPED SHOPPING HERE During the pandemic because prices are so high! BBB Business Profiles may not be reproduced for sales or promotional purposes. Why I constantly continue have this on going issue with this pharmacy has be baffled? Giant Eagle Customer Service Complaints Department GE card number 78012 Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd For the price I paid, I am very disappointed in the quality. File a complaint. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. She rudely told me to re-up order my food and wait in line again. They are not the only game in town. This is not the 1st time this has happened to me. Was looking forward to these, I bought them In the past and fell in love with them. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. It was never added on. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Here are 20 things you might not know about Giant Eagle. The most common ethnicity at Giant Eagle is White (74%). I do not like going to this Giant Eagle! Put prices on product instead of bar code or make sure bar code is right. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. I have always had excellent quality meats from the Market District at this location (Carmel, IN). to people that shop their groceries. I said well we waited all that time and the car ahead of us received their prescription so how we would know? UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Search Results for Giant Eagle Pharmacy - everycaller.com Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. (******* ****** **************. somehow the fuel perks vanished . The people are wonderful & very helpful! (Either January 3rd or 10th). GAS. Extremely poor customer service at #43 township of pine market district. UPDATE: I went today 6-2-2021, asked for short ribs. Desired outcome: I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. I am a conservative person & I really like Giant Eagle! Early History. Wasn't willing to help and nor was her co-worker Sandy. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. None I'm never coming back. Wide selection of private brand goods. I explained exactly as above and as she is my child - its really no ones business. I did. BBB Business Profiles are subject to change at any time. No one seemed to care about the mistake made in the store. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Claim it and get a lot of features. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? I ordered my food and got my receipt. Makes me appreciate Kroger even more! So I went to the self-checkout, and there I was harassed by two other employees. She said I needed a mask. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! This complaint was posted by a verified customer. I purchased 3- $100 gift cards via the Giant Eagle App. plus-circle Add Review. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. So I went to the self-checkout, and there I was harassed by two other employees. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. My prescription was not refilled. Most customers were really nice and then there were some that you just lose faith in humanity from. And the person who answered was named Morgan, a female. I didnt see any signs about that. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Giant Eagle reviews & complaints. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. but they want to play that silly "security reasons " game. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. I suggest that customers avoid this location as long as this individual is working here. this item is currently being modified/updated by the task: derive . BBB Business Profiles generally cover a three-year reporting period. Giant Eagle This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Kitchen employees told me to go to cashier to have it removed. And having them in the store? Unbelievable. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. His hair looks like it hasn't been washed out combed in MONTHS. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Thank you. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Working for curbside sucked. This is unacceptable. Thank you. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Be the first one to write a review. DOUG?greatfront of house mgr. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval Check out machines worst than Kroger's attendent had to be called 4 times I shall not go back to them. It's so fast and easy. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Then I either stand and wait for half an hour or have to come back another day. Of the others, I choose G.E. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. Giant Eagle Company. See details. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Shame on you! It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. 54% of Giant Eagle employees are women, while 46% are men. Plus no sorry nothing. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. This happened on November 6th, 2022. at around 1600. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. It's already been renovated so I guess bringing back products that are no longer sold. i am now a former customer. Further, The stores take no responsibility for alcohol consumption in their stores. I have 3 children ,2 of which are very sick . Reviews There are no reviews yet. Can the consumer advise which location she is referencing? I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. I noticed I had an item that had to be removed from my bill. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. Or does that all fall on computers today? I realize that's how it works. Please get rid of this person. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. NEVER GOING BACK, Desired outcome: When empty the cart basket closes. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Phone number +1 724-258-5011. Very truly yours,Giant EagleClaims Department. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Author: Pittsburgh, Pennsylvania. Here clients can delve deep into delicious meals, and tast. I. 8% of Giant Eagle employees are Hispanic or Latino. I fought over the phone and through email for 2 weeks, when I asked for a refund. Spacious and very clean store. Giant Eagle has terrible management, inconsistent and terrible favoritism. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. I don't know what was up her skirt today but it was totally uncalled for. The kitchen manager was the cashier. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. If you have been a victim of such, contact a lawyer. Awful. They were absolutely the worst. Complaints: The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. We have had many cakes from Giant Eagle and never had a problem like this. She didn't know how to remove it. Fresh food. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. An item had part of the label ripped off of it which had the bar code on it. Immediately a woman who works there came over and started bagging my items while I was scanning them. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. I love that the fruit and vegetable selection is top notch. Normally bakery products are excellent. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. Your loosing your customer base. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Is Giant Eagle My Perks worth the switch? - Whats the Points This is actually about an experience my mother had with Giant Eagle. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores.