Sage Publications. Class, Codes and Control. We have close, personal relationships with our relatives. High context cultures include Japanese, Arabs and French. High-context cultures: Japan, South Korea, Indonesia, China, India, and Saudi Arabia are some of the highest-context cultures in the world. This is in direct contrast to low-context cultures, in which information is communicated primarily through language and rules are explicitly spelled out. [2], Website design among cross-cultural barriers include factoring in decisions about culture-sensitive color meanings, layout preferences, animation and sounds. Try refreshing the page, or contact customer support. The same applies for the other characteristics in varied countries. Their communication is often indirect and requires a nuanced understanding, so outsiders might find it more difficult to enter their culture. Three samples were gathered from the US, China, and Korea, three different cultures. For example, a low-context communicator can say, "I am unhappy with this outcome and . They assume that listeners know very little and must be told practically everything. The use of an elaborated code indicates that speaker and listener do not share significant amounts of common knowledge, and hence they may need to "spell out" their ideas more fully: elaborated codes tend to be more context-independent. Rules are not directly or explicitly written or stated. Cultures and languages are defined as higher or lower context on a spectrum. The preferred way of solving problems and learning is in groups. The aim of this report is to evaluate the concept of different communication cultures through the application of Hall's high and low-context model of culture. They rely less on the shared values/assumptions of the group and the context of the situation. An understanding of external cultures also leads to a better acceptance of diversity, a reduction in confusion and anxiety from misinterpreted communications, and a more effective means of intercultural collaboration. The differences between high-context and low-context cultures is one of the most challenging things to navigate and one of the most important and distinct differences that exists across cultures. Devon has tutored for almost two years. In S. Thompson (ed. The difference between High and Low Context Culture is that Low Context Cultures (Individualistic Cultures) do not need a lot of additional (Contextual) information to engage in " communication ". By contrast, a low-context culture enjoys communications that take place most often through written or spoken (verbal) speech and rules are directly and explicitly stated. Verbal message is direct; one spells things out exactly. Power Distance Index & Examples | What is Power Distance? An individual from Texas (a higher-context culture) may communicate with a few words or use of a prolonged silence characteristic of Texan English, where a New Yorker would be very explicit (as typical of New York City English), although both speak the same language (American English) and are part of a nation (the United States of America) which is lower-context relative to other nations. One approach to gaining such an insight is through the use of the high and low context culture framework, which was established by anthropologist Edward T. Examples of low context cultures are countries such as China, Brazil or Saudi Arabia. High context is where the groups of people or societies in which individuals have had close links in the course of a long period. Masculine vs. Feminine Cultures: Distinctions & Communication Styles. In contrast, the use of restricted codes indicates that speakers and listeners do share a great deal of common background and perspectives, and hence much more can be taken for granted, and thus expressed implicitly or through nuance: restricted codes tend to be more context-dependent. Because low-context communication concerns more direct messages, the meaning of these messages is more dependent on the words being spoken rather than on the interpretation of more subtle or unspoken cues. For example, in one country a cow is seen as leather, in another one - as a deity and in another one as dinner. 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Emphasis on verbal vs. non-verbal communications, the existence of close personal space, emphasis on collectivism and ingroup learning and achievements, and the importance of interpersonal relationships are but a few of the most significant distinguishing factors. Explain the differences between high- and low-context cultures, giving examples of each. [42] Low-context websites had less animation and more stagnant images, with more details on information. ; it is the way we communicate, do business and see the world. High context cultures have a communication style based on body language, tone, and overall context; while low context cultures are more straightforward and explicit in communication. In high-context cultures, communication cues are transmitted by posture, voice inflection, gestures, and facial expression. Low-context cultures (such as those in North America and Western Europe) depend less on the environment of a situation to convey meaning than do high-context cultures (such as those in Japan, China, and Arab countries). for only $11.00 $9.35/page. In the 1970's, anthropologist Edward T. Hall coined the phrases "high-context culture" and "low- context culture.". Topic: Culture, Context, Communication, Middle East, Business, Conflict, People, Relationships. It can imply understanding or agreement, but it can also mean their conversea lack of certainty. According to Hall's theory, Chinese and Korean samples represented higher-context cultures while the American sample represents lower context. Low-context cultures can seem slightly more formal due to the explicit & precise nature of their messages. Croucher's study examines the assertion that culture influences communication style (high/low-context) preference. The answer is simple. Edward T. Hall describes low-context culture as one in which: most of the information is either in the explicit code or readily available elsewhere (Hall, 1976). In low-context countries, things need to be spelled out a bit more. For example, the head wobble (tilting the head from side to side) in India is a gesture that can convey a variety of meanings depending on the situation. Individualism may lead to communicating to all people in a group in the same way, rather than offering hierarchical respect to certain members. (2012). In. They also are AT-CTI certified. The terms "high context culture" and "low context culture" are used to define how people in various cultures communicate messages to each other. Verbal message is explicit. 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A high-context culture is one in which communication may be more unspoken rather than explicit - for example, much attention is paid to body language, facial expressions, and other non-verbal cues in order to discern a speaker's meaning. As such, what is said is what is meant, and further analysis of the message is usually unnecessary. However, there are some other characteristics also. This can be quite confusing to an outsider, especially someone from a low-context culture who is used to communicating via explicit messages. [22], The concept of elaborated and restricted codes was introduced by sociologist Basil Bernstein in his book Class, Codes and Control. They tend to use more slangs, idioms and are generally high pace speakers. We will write a custom Report on Communication Culture: Hall's High and Low-Context Model of Culture specifically for you. [42] The images found on the websites used in the study promoted individualistic and collectivist characteristics within the low-context and high-context websites, respectively. "[17] On the other hand, he identified countries such as Germany, the United States and Scandinavia as low-context cultures. India and Japan are typically high-context, highly collectivistic cultures, where business is done by building relationships and maintaining respectful communication. The USA and Australia are typically low-context, highly individualistic cultures, where transparency and competition in business are prized. Wurtz found something similar while analyzing website design. High-context cu. Members of high-context cultures are relatively comfortable interacting with others because a close-knit community has been formed, such as that of a family or religious congregation. On the other hand, certain intercultural communication skills are unique for each culture and it is significant to note that these overlaps in communication techniques are represented subgroups within social interactions or family settings. But we can also use them to talk about smaller groups, such as corporate cultures or a specific setting like the airport. "[29] A similarity that the two communication styles share is its influence on social characteristics such as age, gender, social class and ethnicity. Dr. Drew has published over 20 academic articles in scholarly journals. [1] "High-" and "low-" context cultures typically refer to language groups, nationalities, or regional communities. Figure \(\PageIndex{1}\): A graph which shows the level of context in various world cultures. Gudykunst, W. B., & Ting-Toomey, S. (1988). Besides cultural context, personal experiences and preferences also shape communication. copyright 2003-2023 Study.com. Hall, E. T. (1976). Disagreement is depersonalized. The Lavin Agency Speakers Bureau. Information has to be explicit and detailed for the message to be conveyed without distortion. References Gudykunst, W. B., & Ting-Toomey, S. (1988). Because of this, communication can change drastically from one generation to the next, creating communication gaps between parents and children. Individualism and collectivism are related to low-context and high-context cultures, respectively. The composite score also indicates a significant difference among the three samples at the .01 level. While in high context cultures, communication is done primarily through nonverbal mediums and gestures, in low context cultures, information is vested explicitly so that there is no risk of confusion. Sage Publications. Many aspects of cultural behavior are not made explicit because most members know what . Primarily use non-verbal methods to relay meaningful information in conversations, such as facial expressions, eye movement, and tone of voice. Words: 825. (The pedestrians example) Leaders in high-context cultures, such as Ethiopia, tend to communicate more implicitly, using more nonverbal communication and expressing more vague verbal messages (at least from the viewpoint of a low-context culture). [39][40] In high-context cultures, facial expressions and gestures take on greater importance in conveying and understanding a message, and the receiver may require more cultural context to understand "basic" displays of emotions. In contrast, low-context websites had lesser animation and images, focusing instead on the information. [12] Typically a low-context culture will be less close-knit, and so individuals communicating will have fewer relational cues when interpreting messages. Culture also affects how individuals interpret other people's facial expressions. This article was peer-reviewed and edited by Chris Drew (PhD). In contrast, high-context cultures use facial expressions, body language, and gestures in a nuanced manner. [24] The table shows the major differences and similarities between individual queries. [33] This significance follows into many situations such as the workplace, which can be prone to diversified cultures and opportunities for collaboration and working together. The United States, on the other hand, is considered a low-context culture, relying largely on explicit verbal explanations to keep everyone on the same page. Cultural communications are highly important to understand for a number of reasons and the concept of high-context vs. low-context culture was first elaborated by anthropologist Edward T. Hall in 1976. The following chart will compare the main differences between high-context vs. low-context cultures and a discussion of example cultures will follow: While nations such as the United States have many low-context situations, it is important to recall that all societies experience high-context events as well. "Understanding cultural differences. Low-context cultures are less stable than high-context cultures as they are not founded upon any shared background. High-context cultures are those in which the rules of communication are primarily transmitted through the use of contextual elements (i.e., body language, a person's status, and tone of voice) and are not explicitly stated. Low-context cultures (including North America and much of Western Europe) are logical, linear, individualistic, and action-oriented. Culture and Interpersonal Communication. Watch this video from international business expert Erin Meyer [1]. A low-context (LC) communication is just the opposite; i.e., the mass of the information is vested in the explicit code.". Traditionally, Western cultures are known for being more individualistic or communicating with a low context style. Low context communication is more common in the English speaking world, whereas high context communication is more common in Eastern cultures such as Japan and China. Japan is generally considered a high-context culture, meaning people communicate based on inherent understanding. Effectively communicating within this culture, therefore, requires messaging that is perceived as objective, professional, and efficient. In high-context cultures (such as those in Japan, China, Korea, and Arab countries), communication relies heavily on non-verbal, contextual, and shared cultural meanings. A person's identity in a high context society tends to be based on one's roles and experiences within the group. These experiences inclu. (PDF) COMMUNICATING IN HIGH & LOW CONTEXT CULTURES COMMUNICATING IN HIGH & LOW CONTEXT CULTURES March 2016 Affiliation: Arizona State University State: In Progress Authors: Jay Klagge. The continuum pictures how people communicate with others through their range of communication abilities: utilizing gestures, relations, body language, verbal messages, or non-verbal messages. High-context cultures are collectivist cultures. Low context cultures rely on the spoken word to communicate. Routledge. [23] For example, Native Americans in the United States have higher-context cultures with a strong sense of tradition and history, compared to general American culture. Focusing on tradition creates opportunities for higher-context messages between individuals of each new generation, and the high-context culture feeds back to the stability hence allows the tradition to be maintained. Same as low context communication high context do have its own peculiarities like they talk in hidden meanings and often double meanings or coded information. Beyond Culture. However, no country is low-context or high-context in absolute terms; instead, there is a mix of explicit & implicit communication everywhere. For instance, a study has argued that both Japan and Finland (high-context cultures) are becoming lower-context with the increased influence of Western European and United States culture.[22]. A high-context culture is one in which communication may be more unspoken rather than explicit - for example, much attention is paid to body language, facial expressions, and other non-verbal cues in order to discern a speaker's meaning. Because directness may be thought of as disrespectful, discussions in high-context cultures can be circuitous, circling key issues rather than addressing them head-on. Communication Differences in Low-Context vs. High-Context Cultures, Comparing Communication Styles in Low- and High-Context Cultures, Additional Resources for Determining Cultural Contexts, Ethnocentrism and Cross-Cultural Competence, Additional Resources for Understanding Trompenaars Dimensions, Three Prototypes: Dignity, Face, and Honor Cultures, Ethnocentrism, Culture Shock, and Cultural Relativism. [18], Therefore, higher-context cultures tend to correlate with cultures that also have a strong sense of tradition and history, and change little over time. Get unlimited access to over 88,000 lessons. You can find his work on The Print, Live Wire, and YouTube. For example, Hall describes how Japanese culture has both low- and high-context situations. Generally, the situation, people, and non-verbal elements are more important than the actual words that are communicated in a high-context culture. In anthropology, high-context culture and low-context culture are ends of a continuum of how explicit the messages exchanged in a culture are and how important the context is in communication. As such, high-context cultures tend to cater to the development and promotion of ingroups, which are groups that we belong to and are loyal to, including families, cultures, and religious congregations. High-context communications typically take place in a collectivist setting, or within a large group of people who share similar goals, values, or norms (ingroups). For example, families typically engage in high context communication whereby they can communicate much with subtleties such as a glace. In addition, Hall identified countries such as Japan, Arabic countries and some Latin American Countries to practice high-context culture; "High context communication carries most of its information within physical acts and features such as avoiding eye contact or even the shrug of a shoulder. High Context vs. Low Context. Note: Comparison of low- and high-context cultures reprinted from Business communication: Process & product (p. 64) by M.E. Because a low-context setting cannot rely on shared understanding of potentially ambiguous messages, low-context cultures tend to give more information, or to be precise in their language. Communication cultures differ societally between high-context and low-context cultures, a concept first described by anthropologist Edward T. Hall in his 1976 publication Beyond Culture. The following high-context culture examples are a few global cultures where these rules, as well as other characteristics of high-context cultures, apply predominantly: For additional context, a few examples of low-context cultures beyond the United States include Australia, the United Kingdom, Canada, the Netherlands, Finland, and Denmark. Bernstein, B. High context communication cultures . Most of the contexting categories simply have not been researched enough to make firm conclusions. This allows individuals of different generations to communicate through a shared set of values, which, in turn, provides stability to the culture. Typically a high-context culture will be relational, collectivist, intuitive, and contemplative. Cultural contexts are not absolutely "high" or "low". Furthermore, cultural aspects such as tradition, ceremony, and history are also highly valued. It is important to note that while a nation or society may be widely considered a high-context or low-context culture, certain events occur in the opposite context regularly (such as family gatherings in the United States). "[28] In such cultures, people are highly perceptive of actions. 231 lessons. Japan and other countries located in Asia, Brazil and other countries located in South America, African tribal groups and most countries located in Africa, A majority of the Middle East, including Iraq and Iran, Describe Edward T. Hall's characterization of high-context cultures, Distinguish between high-context and low-context cultures, Explain the characteristics of high-context cultures, Recall the importance of ingroups to high-context cultures. https://helpfulprofessor.com/low-context-culture-examples/. Contexts in source publication. Communicators in high-context cultures pay attention to more than the words spoken they also pay attention to interpersonal relationships, nonverbal expressions, physical settings, and social settings. However, the concept may also apply to corporations, professions and other cultural groups, as well as to settings such as online and offline communication. Anthropologist Edward T. Hall first discussed high-context culture in his 1976 book titled Beyond Culture. Mostly, western cultures are low context cultures like the UK, Australia, and the United States. [37] Because individualistic cultures may value cultural diversity, a more explicit way of communicating is often required to avoid misunderstanding. High-context cultures usually do not have rules that are explicitly written or stated. Cultural Perceptions of Communication in Organizations: Low Context and High Context. France is a high-context culture. The results show significant differences between the American, Chinese, and Korean samples on 15 out of 16 items, with 11 items significant at the .01 level, one at the .05 level, and three at the .10 level. [6] How does her experience in Japan demonstrate what youve learned so far about the different dimensions of culture? Low-context and high-context cultures are the ends of a continuum portraying how cultures communicate. Since North American business practices tend to follow low-context norms, most of us are more familiar with this system than we are with high-context cultures. Culture is a combination of our thoughts, roles, manners, values, etc. Trompenaars' Cultural Dimensions Model & Examples | 7 Dimensions of Culture, Hofstede's Uncertainty Avoidance | Culture, Example & Index, Developing an Audience-Centered Presentation, Methods to Increase the Accuracy of Impressions, Long-Term vs. Short-Term Orientation | Hofstede, Culture & Concept, Cross-Cultural Interactions & Relationships in Agile Organizations. Moreover, their communication is often task-oriented and driven by rational decision-making, which can further add to their formality.. Low context implies that a lot of information is exchanged explicitly through the message itself and rarely is anything implicit or hidden.People in low context cultures such as the UK tend to have short-term relationships, follow rules and standards closely and are generally very task-oriented. Learn more about how Pressbooks supports open publishing practices. Instead, many cultures tend to have a mixture or at least some concepts that are shared between them, overlapping the two context cultures.[26]. Researchers today are using it greatly to study different cultures all over the world. The verbal and nonverbal cues of low vs. high-context communication can be . [25], The categories of context cultures are not totally separate. Cite this Article in your Essay (APA Style), Privacy PolicyTerms and ConditionsDisclaimerAccessibility StatementVideo Transcripts. In Low Context Culture it is normal to be self reliant and yet have many relationships. High-Context and Low-Context Cultures: Understanding the Differences May 17, 2022 May 17, 2022 Reading Time: 5 minutes Read More High-Context and Low-Context Cultures: Understanding the Differences Low context cultures emphasize individuality and tasks. When individuals from high-context and low-context cultures collaborate, there are often difficulties that occur during the exchange of information. classifications are discussed below. [35], The concepts of collectivism and individualism have been applied to high- and low-context cultures by Dutch psychologist Geert Hofstede in his Cultural Dimensions Theory. In other words, high-context communicators attach great importance to everything that surrounds the explicit message, including interpersonal relationships, non-verbal cues, and physical and social settings. Remember that culture is dynamic, and that every individual within a culture is unique and may not conform exactly to the general characteristics of that culture. Low-context countries, on the other hand, relied more on linear processes and verbal communication. In high-context cultures, people are said to prefer symbolic, artful language that is implicit. He is the former editor of the Journal of Learning Development in Higher Education and holds a PhD in Education from ACU. This is in contrast to lower-context cultures in which the shared experiences upon which communication is built can change drastically from one generation to the next, creating communication gaps between parents and children, as in the United States.[18]. The Lavin Agency Speakers Bureau. lessons in math, English, science, history, and more. By comparison, low-context cultures refer to cultures whereby most communications take place through verbal language and rules are directly written out or stated for all to view. In these cultures, people may rely on body language, tone of voice, and facial expressions to convey meaning, and may not always say exactly what they mean directly. As an Amazon Associate I earn from qualifying purchases. This study, done by Kim Dunghoon, was to test the major aspects the high versus low-context culture concepts. Its like a teacher waved a magic wand and did the work for me. 3. Members of the culture place emphasis on interpersonal relationships. Examples of low- and high-context cultures are those based in the following culture clusters: High-context cultures The Sub-Saharan Africa Cluster The Middle East Cluster The Latin Europe Cluster The Eastern Europe Cluster The Latin America Cluster The Southern Asia Cluster The Confucian Asia Cluster Low-context cultures The Anglo Cluster They are considered less direct, and they put a lot of weight on gestures and body language to draw significance from messages. According to Hall's theory, the Chinese and Korean samples represented higher-context cultures while the American sample represents a lower context culture. While some cultures are low or high . Because of this, many features of cultural behavior in high-context cultures, such as individual roles and expectations, do not need much detailed or thought-out explanation. They place a high value on interpersonal relationships and group members are a very close-knit community. Low context is a communication environment that doesn't heavily rely on common understanding such as shared culture, experiences and norms.This can be contrasted with high context communication that relies on common background or understanding. Hall identifies high-context cultures as those in which harmony and the well-being of the group is preferred over individual achievement. Type of paper: Research Paper. Once again we return to the differences between high-context and low-context cultures. A case study was done on 30 Romanian and 30 Russian employees, to compare high- and low-context cultures, and results strongly suggested that Russia and Romania are both high-context cultures. This means that the members' identity is heavily rooted in groups, i.e., families and work units. ", "Communication: intercultural communication. An error occurred trying to load this video. On the other hand, low-context culture does not have any such shared background.