The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. We sometimes show external review scores from other well-known travel websites. There are similar hotels available. But no, he just started folding serviettes, just ignoring us! What are some of the property amenities at The Grand Hotel? Offering traditional Sunday Roasts and Vegetarian alternatives. Guests are welcome to an lounge bar on site. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. What are the cleanliness and hygiene measures currently in place at The Grand Hotel? Driving? As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. Search for The Grand Hotel discounts in Torquay with KAYAK. Avoid staying at The Grand Hotel in Torquay. Each review score is between 1-10. The preferred airport is Exeter (EXT-Exeter Intl. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. Upon Getting Our ACTUAL ORDER, Asked For Mustard. It's a nice walk to the beach and then to the marina area where all sorts of restaurants and pubs abound. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Such poor service, not what I thought fitting for The Grand! The room was a refurbed twin with sea-view. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool Extremely quiet (at very end if corridor). One of the best massages ever - thank you Scott!! A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Just make sure to check this property's cancellation policy for the exact terms and conditions. 37,439 were here. Matre De DID NOT EVEN COME BACK !! Electric kettle, Sea view DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . Wind down or work out - Whether you choose a spa treatment, hitting the gym or taking a swim, the choice is yours. The front desk is open 24 hours a day. We liked the hotel, staff and location, it's nice place to visit. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. This property accepts credit cards, debit cards, and cash. Quite adequate. ), which is 28.3 mi away (40 minutes by car). If we find any, we delete them and, if necessary, take action against whoever is responsible. An English breakfast is available daily at the business hotel. The seasonal pool is normally open from April until October. Highly recommended! The Grand Hotel in Torquay has been evacuated due to a fire. Couldnt fault the bar area and bar staff, nice and relaxing. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. What are the check-in and check-out times at The Grand Hotel? There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. This standard twin room comes with air conditioner. We loved pastries, cereals and fruit in the restaurant. The rooms come with a TV with satellite channels. This service may contain translations powered by Google. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected. These fees and deposits will be charged at check-in, check-out, or the time of service. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. A good choice of food at breakfast like pastries, cereals and fruit. The serving staff were very polite and professional. Are there any historical sites close to The Grand Hotel? This property confirms that disinfectant is used to clean the property. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. We watched MULTIPLE people who arrived after us, check in. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. There is an in-house restaurant, which serves a variety of British dishes. Breakfast. Please check you have entered your email address correctly before continuing. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . The room was nice although the bathroom was not very well cleaned. Claim your listing for free to respond to reviews, update your profile and much more. Certain requests may come with additional charges. This stay has listed several different cleanliness practices. We loved pastries, cereals and fruit in the restaurant. Yes, dry cleaning and laundry service are offered to guests. The hotel offers a full breakfast at the price of GBP15 per person per day. Charges for extra guests may apply and vary depending on the property's policy. We paid more, to ensure we had exactly the room we wanted - and were delighted. A stay here includes free offsite parking. $77 per night (Latest starting price for this hotel). The Grand Hotel is 24.9 miles from Plymouth. Such poor service, not what I thought fitting for The Grand! We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. Efficient and affable staff who were always there to help. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Room VERY POOR And DATED. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. Claim your listing for free to respond to reviews, update your profile and much more. Own or manage this property? Contact the property using the phone number on your booking confirmation. There was a problem loading the reviews. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. The fan made little or no difference. We had a nice time, the staff are lovely and very helpful. The fan made little or no difference. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Refrigerator For more comfort, dryers together with a separate toilet and showers are provided. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Tell us! Respect the privacy of others. The room, even with the small window open to its maximum, was unbearably hot. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. The nearest airport is Exeter International Airport, 19.9 miles from the property. Charges may be applicable. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. Will definitely stay again! The Grand Hotel Torquay's historic jewel. . Welcoming and professional staff are available 24 hours a day. Travelers say this hotel is in a good location. . What are some restaurants close to The Grand Hotel? Private bathroom The location was marvellous, not too far away from Riviera International Centre. Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. Contactless check-in and check-out are available. Seafront The hotel were aware of this and had provided a small portable electric fan. According to guest reviews, the hotel has been rated as. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Front desk staff will greet guests on arrival. The Grand Hotel - Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. getting served any food, absolutely outrageous! Private bathroom If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. See our Review Guidelines. Electric kettle The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. Coffee makers, safes, and phones are also available. Bath Bathrooms have hair dryers and free toiletries. Is The Grand Hotel located near the city center? Heating and ironing facilities are just some of the amenities provided. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. Contactless check-in and contactless check-out are available. Travelers may receive a savings voucher when they submit a review. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. In 1926, it was one of the first hotels in the UK to install central heating. This hotel is situated in Torquay City Centre, just steps from Torre Abbey Sands and Corbyn Beach, and within a short walk of Torre Abbey. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Stayed for 14 nights and was impressed by this pet-friendly hotel. The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Overall Service And Experience Was DISGRACEFUL. Central location so close to the train station, the town centre, Torquay, it was in a lovely area. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. This hotel is home to a restaurant and a bar/lounge. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Starters that werent cooked properly or not even arriving together at the table. Other highlights at this upscale hotel include a bar/lounge, a children's pool, and a snack bar/deli. Guests can expect to find free WiFi and TVs with digital channels. Private parking is possible on site (reservation might be needed) at GBP 10 per day. .Rooms require upgrade. Our team checks each review posted on the site disputed by our community as not meeting our. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. View all View all photos (1,535) Traveler (1391) Clear all filters or view Tripadvisor's suggestions. We verify reviews to ensure the traveler booked with Expedia Group. To aid an efficient service, menu items cannot be modified. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Dining This hotel is home to a restaurant and a bar/lounge. What food & drink options are available at The Grand Hotel? The helpful staff and overall property condition get good marks from fellow travelers. Booking not found. Sandwiches were fresh, but nothing special. Yes, paid private parking on-site and street parking are available to guests. The seasonal pool is open from April to October. Fine dining, light bites and tasty snacks. Private parking is possible on site (reservation is needed) and costs 10 per day. All rights reserved. Wireless internet is available in public areas for free. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Does The Grand Hotel offer free cancellation for a full refund? Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Room VERY POOR And DATED. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. This property advises that enhanced cleaning and guest safety measures are currently in place. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Try removing a filter, changing your search, or clear all to view reviews. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To learn more, take a look at the cancellation policy on Orbitz. I cannot fault them. I thought, when the one waiter was free he would attend our table. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. Staff were very friendly and pleasant atmosphere in hotel. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. What food & drink options are available at The Grand Hotel? This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Are there restaurants at or near The Grand Hotel? Efficient and affable staff who were always there to help. Self parking costs GBP 10 per night. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. At the reception there was a woman, who appeared somewhat stressed, seemingly complaining that she had been waiting almost three hours for her room to be ready. Yes, dry cleaning and laundry service are offered to guests. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. The onsite bar is good, the barmen offers hot drinks. The Grand Hotel. English breakfast is served daily from 7:30 AM to 10 AM for a fee. Yes, dogs are welcome. This is the version of our website addressed to speakers of English in the United States. Lovely pool, parking onsite. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. Check your booking confirmation email to find your booking number and PIN. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. The barman just shrugged. From arrival to departure we were impressed with this hotel. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. The most helpful contributions are detailed and help others make better decisions. We took our seats at a table, near to the central bar, and the two staff were busy briefly. The restaurant very misleading and a lot of improvement needed. Yes, it is 0.5 miles away from the centre of Torquay. What's the area around The Grand Hotel like? Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. This property advises that enhanced cleaning and guest safety measures are currently in place. The staff was exceptional, the breakfast was perfect, everything was perfect. What are some restaurants close to The Grand Hotel? This accommodation unit is furnished with a double bed. Bath Gallery About Location Testimonials . Staff were generally good and friendly, though several were very young and clearly needed more training/experience. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Hotel Description. As a member, you receive price matching up until midnight before check-in. Create memories that will last a lifetime at The Grand Hotel, Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. Certain services and amenities may be reduced or unavailable as a result. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Book The Grand Hotel, Torquay on Tripadvisor: See 3,708 traveller reviews, 1,532 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. Sea view It made my trip to Torquay a great experience. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. The rooms come with a TV with satellite channels. Everything was excellent and clean, I loved staff and rooms. Everything was excellent and clean, I loved staff and rooms. The bed was very uncomfortable, unfortunately. The staff were all really friendly and lovely but the restaurant was a shambles! Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We watched MULTIPLE people who arrived after us, check in. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. Richardson Hotels Ltd. All Rights Reserved. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Specify exactly what sort of room you want when you book! We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. All rights reserved. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. This hotel is a great place to bask in the sun with a beachfront location. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. The onsite bar is good, the barmen offers hot drinks. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! No management or staff taking responsibility for the poor or lack of service. The highest standards of hospitalilty was given to us in this restaurant by this young women. Avoid staying at The Grand Hotel in Torquay. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a coffee shop/cafe, and a garden. Electric kettle, 226 feet Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. I really enjoyed every detail about my amazing 1 night stay here. Richardson Hotels Ltd. All Rights Reserved. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. They may be in Torquay or nearby. Own or manage this property? The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Book The Grand Hotel, Torquay on Tripadvisor: See 3,723 traveller reviews, 1,535 candid photos, and great deals for The Grand Hotel, ranked #59 of 81 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. All content should be genuine and unique to the guest. Youll have a private room with all the hotels amenities. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. We're located in the heart of Torquay with unrivaled views of the bay for you and your guests to enjoy throughout your special day. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. The hotel is 1.6 miles to the pleasure Paignton Pier. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. Payments made by partners impact the order of prices displayed. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel.